We make every effort to provide the perfect service but sometimes things happen that are outside of our control. Unfortunately, damage can occur during shipping. Please let us know immediately by phone or email and share with us the following information:. All images are mandatory for processing a damage claim. Damage claims without documented images unfortunately will not be reviewed. Share with us the reason for return as it relates to shipping damages or manufacturing defect. Any additional details that may help us understand the problem are also helpful and welcomed. Upon delivery, please take time to inspect all freight shipped furniture items, light fixtures and mirrors carefully for any damage that may have occurred in transit and contact us immediately.
Claims against damaged items must be made within 48 Hours. Claims made after 48 Hours cannot be accepted. While we do our utmost to ensure your items arrive in a timely manner and in perfect condition, there are some things that are beyond our control. We would love to be able to say that damage never occurs during transit, but unfortunately that is not always the case. Our freight carriers handle your pieces with great care but it is important to understand that from time to time damages do occur.
If your piece arrives damaged, the freight company has the right to have the piece repaired and brought back to the manufacturer's standards at their expense. They do this by sending the piece to a furniture medic or back to the manufacturer for repair. If the freight carrier determines the piece can not be repaired, you have the right to be reimbursed for your purchase or have another piece rushed at no additional charge and shipped out to you as soon as possible. This is an important step to quickly resolving such an event.
Thank you! Customer service can be reached quickly for your service.
About This Item
Find us here! Your Name:. Phone Number:. Your guests won't be able to keep their eyes off of it. Sparkling in the best of luxury from Italy, this table lamp is made with white Venetian glass. Don't miss a thing.
Shipping Time Our handling times vary by product. Expedited Shipping Expedited shipping is available on select items. Types of Delivery: For standard freight delivery, our shippers deliver furniture to your curbside. Receiving the Incorrect Item: If for any reason your custom furniture piece does not arrive with the specifications that you selected when ordering, Vanity Mirror Co.
Thank You! Eligible Items for Return Items must be returned in their original packaging in unused condition. Non-eligible Items for Return Fabric, wallpaper, light fixtures, custom, "Made To Order" or personalized items, final sale items.leondumoulin.nl/language/creatures/forbidden-fruit.php
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Cancellation Policy Orders may be cancelled up to 24 hours after purchase. Damaged Items We make every effort to provide the perfect service but sometimes things happen that are outside of our control. Please let us know immediately by phone or email and share with us the following information: 1. When Damages Occur During Freight Delivery While we do our utmost to ensure your items arrive in a timely manner and in perfect condition, there are some things that are beyond our control.
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